Returns Mail Flow

The respected carriers will send an email to ops@reliance-grp.com, pre-alerting return items are ready for pick-up.

Reliance will arrange collection from the supply chain.

On arrival to Reliance, goods In will check weigh all items, making sure items match the supply chains pre-alert.

Reliance warehouse team will process and spilt out in customer order for all items ready for despatch.

Reliance will arrange an overnight trucking service for all items to be delivered back to the customer.

A Proof of Execution report will be sent via email to the customer notifying of progress.

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